Are your products tested for purity?
Yes. Every batch is tested for purity and identity before it is listed for sale. All compounds are intended strictly for laboratory research and development purposes.
What does “research use only” mean?
It means our products are manufactured and sold exclusively for use in a laboratory or research setting by qualified personnel. They are not drugs, foods, or supplements, and are not intended for human or animal consumption of any kind.
How fast do orders ship?
Orders are processed within 1–2 business days and typically arrive within 3–5 business days via USPS or UPS. You’ll receive a tracking number by email as soon as your order ships.
Is packaging discreet?
Yes. All orders ship in plain, unbranded packaging with no product names or branding visible on the outside.
What payment methods do you accept?
We accept major credit and debit cards along with the other payment options shown at checkout. All transactions are processed securely through our payment providers.
What is your refund policy?
We offer a 30-day guarantee on products that arrive damaged, defective, or incorrect. Because research compounds cannot be resold once opened, items that have been used are not eligible for return. See our full Refund & Return Policy for details.
How should research compounds be stored?
Store products according to the handling guidelines listed on each product page. In general, keep lyophilized compounds in a cool, dry place, and follow standard laboratory safety and handling protocols at all times.
Do you offer bulk or bundle discounts?
Yes, select bundles and multi-packs are available at a reduced price compared to buying items individually. Availability varies by product and is shown on our Shop page.
How does the affiliate program work?
Approved affiliates receive a unique 10%-off referral code to share, and earn a 15% commission on the subtotal of every order placed with that code. Visit our Affiliate page to learn more and apply.
How do I contact support?
Reach our team anytime through the Contact Us page, and we’ll get back to you as soon as possible.